• 25 Videos

  • 0 Quizzes

  • 11 Worksheets

  • 7 Files

  • Introduction to Conflict

  • The Cost of Conflict

  • Conflict Program Overview

  • The Five Stages of Conflict

  • Bonus: Conflict Literacy Handbook

  • Myth #1: Conflict is Bad.

  • Myth #2: If I Must Win, You Must Lose.

  • Myth #3: Peace is Passive.

  • Myth #4: Hard Skills Matter Most.

  • View Conflict as an Opportunity

  • The Opportunity Gap

  • A Crash Course on Neuroscience

  • Shifting Gears to Gain Control

  • Empathy is Your Superpower

  • Meet Ben the Model

  • Active Listening

  • Use Your EARS

  • How to Speak So You're Likely to Be Heard

  • Key Principles and Guidelines

  • Proactive Language

  • The Simple 'I Statement' Framework

  • Attack the Problem Not the Person

  • Seven Benefits of Mapping

  • Making Your Map

  • Reading Your Map

  • Create Solutions So Everyone Wins

  • Generating Options

  • Creating Sustainable Solutions

  • Take Constructive Action