How to Have Difficult Conversations

Introduction to Difficult Conversations

Step 1. Check In With Yourself

Step 2. Set Your Intention

Step 3. Check In With Them

Step 4. Don’t Make Assumptions

Step 5. Give them Context

Step 6. Be Straight, But Empathetic

Step 7. Give Them Space

Step 8. Respond Appropriately

Step 9. Negotiate Agreements

Step 10. Take Action on the Agreement

Congratulations!